February 18th, 2019
As the world warms, extreme weather events are becoming more frequent and intense, sea levels are rising, prolonged droughts are putting pressure on food crops, and many animal and plant species are being driven to extinction. While significant changes need to happen on a larger scale from organisations and businesses, it is good to know […]
Continue readingabout What we can do to help the environment
February 11th, 2019
Rosebery was formed on 14 February 1994, 25 years ago! We’ve put down strong roots and have become a respected business in Epsom and the wider community. We are proud to be a sustainable business that forges strong local partnerships, works closely with our residents and communities and creates local jobs. The core values that […]
Continue readingabout Rosebery celebrates 25 years
January 24th, 2019
Back in 2018, we published five handy ‘How To’ videos to help you fix small repairs at home. Take a look at them on our Repairs advice and FAQs page. Let us know if there are any other repairs you would like to find out more about! Email us your thoughts.
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January 15th, 2019
Help to Save is a type of government-backed savings account. It allows certain people entitled to Working Tax Credit or receiving Universal Credit to get a bonus of 50p for every £1 they save over four years. Savers can pay in from £1 to £50 each calendar month. Savers making the maximum deposit of £2,400 over four […]
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December 18th, 2018
We are planning a dedicated training and development programme by running a series of free training sessions for all residents in 2019. The range of courses on offer will give you key skills that can be put to use in all aspects of life. There will also be opportunity to make new friends by networking […]
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December 13th, 2018
Our partners, Monarch Partnership, have created a handy guide to becoming more energy efficient in your home over the cold months. Energy efficiency is not only for those of us who want to save the environment, it can also really help your wallet. Regardless of your reasons, cutting back on the amount of energy you use […]
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December 11th, 2018
Our Rosebery housing app is a great way to manage your home on the go. By downloading our free app, you’ll be able to: pay your rent online; report a repair; check your MyRosebery account; give feedback on estate services; read the latest news; check the residents handbook; and contact us. How to download our […]
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December 4th, 2018
In October 2018 we carried out Mystery Shops on our Contact Centre (Customer Experience and Repair Teams). Eight local Rosebery residents volunteered to carry out anonymous shops on our front line teams. We now have the full feedback, including our Service Improvement Plan following the feedback. Here are some key points: The quality and content […]
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