News Archives - Rosebery Housing Association

Join our Virtual Scrutiny Panel

February 26th, 2021

Our Virtual Scrutiny Panel (VSP) aims to scrutinise our frontline services and offer recommendations for how we can make improvements. The three guiding principles include: Being resident-led. Reaching evidence-based decisions. Ensuring all recommendations are acted on and they achieved the desired outcome to improve services. The VSP have recently worked with our Board to improve […]

Electrical safety in your home

February 16th, 2021

We use electricity every day to access entertainment and keep our homes warm and bright. It is easily accessible and makes our lives much more enjoyable, however, it is easy to take it for granted and forget how dangerous it can be. Every year, faulty electrics or electrical equipment cause around 70 deaths and 350,000 […]

New online courses with WEA

February 15th, 2021

The WEA have new courses available to anyone living in East Surrey. Check them out below. If you are looking for more courses and different opportunities, please see the WEA East Surrey website. Schools and Parenting Courses Preparing to help in schools ( £30 – Free if receiving certain benefits) Monday 22 February – Monday […]

Support for people experiencing ASB

February 11th, 2021

Mediation Surrey are offering a ‘Support Coaching Service’ for people who are experiencing Anti-Social Behaviour (ASB) online or over the phone. The support service is free to Surrey residents and gives people a safe space to: Talk in confidence with a coach about the present and the future. Develop strategies, skills and confidence. Feel safer […]

Looking after your fire doors

February 8th, 2021

The fire doors and frame set fitted to your home are designed to resist the spread of fire for 30 minutes giving you and your family time to take the correct course of action in case of a fire. It is important that you do not make any changes to the door that may compromise […]

FAQ’s for residents with lost or reduced income

February 5th, 2021

We have published some handy FAQs for our residents who may be experiencing lost or reduced income during the Coronavirus crisis. Please see below: Q: I am worried about paying my rent because of the Coronavirus pandemic; what can I do? Rosebery understands you may be anxious during this very unsettling period and we want […]

Condensation, damp and mould solutions

February 2nd, 2021

What is condensation? It’s when the cold air cannot hold all the moisture and drops of water start to appear. Often, in the cold weather, homes are not sufficiently heated and ventilated so water vapour and condensation can build up. It usually forms on cold surfaces and places where there is little or no movement […]

The seven deadly sins of energy waste

January 25th, 2021

Excessive energy usage not only costs a lot of money, but it uses up a valuable amount of natural resources. By making small changes, you can reduce the amount of energy you use and support the environment. Here are some handy hints: Turn it down! Many homes have their central heating set higher than needed. […]

Resident Sounding Board – survey results

January 19th, 2021

We are delighted to provide the results the ‘Sounding Board’ survey that was completed in December 2020. It was encouraging that so many of you got involved in this and let us know what you think of our services. Read the report below: The key aim of the ‘Sounding Board’ is to improve the way […]

ETHOS – Helping you into employment

January 19th, 2021

ETHOS is a free service (which Rosebery helps to fund) that runs a job club and one to one appointments. During the coronavirus pandemic, ETHOS are still operating and are providing support over the phone or at socially distanced appointments. For many people, the coronavirus crisis has led to them losing their job. ETHOS can […]

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