News Archives - Rosebery Housing Association

Electrical product recalls – are your appliances safe?

June 20th, 2019

There is a serious risk posed by faulty appliances in the home, and we are committed to minimising this risk. Some of these faults are often detected in a specific product and may result in a national recall – this is when the brand takes back all models of a product across the country. It’s […]

Our Asset Team

June 20th, 2019

Asset management is broadly defined as the monitoring and maintenance of things of value; in this case, it applies to tangible assets of our buildings, your home. The team is responsible for keeping Rosebery’s housing stock in good condition, managing and procuring multiple contracts for suppliers to support this and the management of our direct […]

A day in the life of our Neighbourhood Officer!

June 18th, 2019

Stephen Marsh is one of our Neighbourhood Officers, and he has been with us for five years! We asked Stephen about his day to day role. “My role is varied, so every day is different with new challenges! First thing in the morning I check my diary for any pre-booked appointments, and plan out my […]

Fixing small repairs at home

June 11th, 2019

Have you seen our five handy ‘How To’ videos to help you fix small repairs at home? Take a look at them on our Repairs advice and FAQs page. You can find out how to change a light bulb, stop a leak and more! Let us know if there are any other repairs you would […]

Free training courses for residents!

June 7th, 2019

We are planning a dedicated training and development programme by running a series of free training sessions for all residents in 2019. The range of courses on offer will give you key skills that can be put to use in all aspects of life. There will also be opportunity to make new friends by networking […]

Your new My Rosebery account

May 30th, 2019

We have recently launched a new portal for you, called My Rosebery. It is a one stop shop for everything to do with your tenancy and records with us. It is super simple to access and allows you to view your statements, make a payment, update your information, message us and report any repairs. To […]

Rosebery Repairs turns 3!

May 23rd, 2019

Our in house repairs service, Rosebery Repairs, turns three years old today! We launched Rosebery Repairs in May 2016, and since then we have always received over 95% of resident satisfaction. Our Rosebery Repairs team consists of our Repairs Manager, Repairs Supervisor, Building Maintenance Surveyor, two Customer Experience Officers and five Repairs Operatives. Here are […]

Rosebery’s new resident video

May 17th, 2019

We’ve created a short video message to reach out to all our residents. It reinforces our vision to make a positive difference to people’s lives, it talks about our commitment to you and sets out what we see as our ‘shared commitment’. Take a look below!

Community News Spring 2019

May 15th, 2019

We have recently published our Spring 2019 Community Newsletter. You will have either received this by post or email. This edition focuses on Ground Maintenance and Cleaning. If you have any questions about the newsletter, please talk to us on Live Chat! For all of our other publications and newsletters, take a look at our […]

Epsom and Ewell Employment Fair 2019

May 14th, 2019

Committed to helping local people reach their potential, five Epsom based organisations are working together to hold the fourth annual Epsom & Ewell Employment Fair on Wednesday 15 May 2019 at the Rainbow Leisure Centre in Epsom. Being out of work or training can have a serious impact on a person’s livelihood and self-confidence. So […]

News: News