October 24th, 2023
Taking part in the survey is completely voluntary, but we do encourage you to give us your feedback so that we can use the results to improve the services that we provide. The responses from the survey will not be shared with any other organisation or used for marketing purposes. The responses are treated in […]
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October 12th, 2023
In today’s digital age, cyber security is more important than ever. With the rise of cyber-attacks and data breaches, it’s essential that we take steps to protect ourselves from these threats. Here’s a few tips to help you stay safe online: Keep your passwords strong and secure. Use a combination of upper and lowercase letters, […]
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October 3rd, 2023
Please help us to develop our new Asset Management Strategy by completing a short online survey. All participants will be entered into a draw for the chance to win a £100 shopping voucher! What is Asset Management? Our Asset Management Team provides long-term maintenance to our homes. They do this through a programme of planned repairs […]
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October 2nd, 2023
The Customer Experience Team plays a key role in providing a responsive service to deal with customer enquiries at first point of contact, via our contact centre and handles interactions through multiple communication channels, such as telephone, emails, live chat and My Rosebery, our online portal. The team is also leads on the management of […]
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