Your feedback matters

News: October 2023

Your feedback matters

October 24th, 2023

Taking part in the survey is completely voluntary, but we do encourage you to give us your feedback so that we can use the results to improve the services that we provide. The responses from the survey will not be shared with any other organisation or used for marketing purposes. The responses are treated in […]

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Cyber Security Tips

October 12th, 2023

In today’s digital age, cyber security is more important than ever. With the rise of cyber-attacks and data breaches, it’s essential that we take steps to protect ourselves from these threats. Here’s a few tips to help you stay safe online: Keep your passwords strong and secure. Use a combination of upper and lowercase letters, […]

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Woman on the phone through a headset.

Customer service week

October 2nd, 2023

The Customer Experience Team plays a key role in providing a responsive service to deal with customer enquiries at first point of contact, via our contact centre and handles interactions through multiple communication channels, such as telephone, emails, live chat and My Rosebery, our online portal. The team is also leads on the management of […]

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Rosebery Housing is a trading name of Town and Country Housing, which is a subsidiary within the Peabody Group and is a charitable Registered Society under the Co-operative and Community Benefit Societies Act 2014, registered with the Financial Conduct Authority No. 30167R. Registered office: Town and Country Housing, Monson House, Monson Way, Tunbridge Wells, Kent, TN1 1LQ. Rosebery Housing provides housing and repair services to customers in Surrey and West Sussex, supporting sustainable communities by forging strong partnerships, working closely with local customers and creating local jobs.

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