Rent Changes from April 2024

News: February 2024

Rent Changes from April 2024

February 29th, 2024

From April 2024 your rent and service charges will change. You will have received notification of these changes at the end of February. Here is some guidance on what you need to do next. If you receive Housing Benefit: We will notify the Local Authority about your new charges. You should check that any changes […]

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Planning a trip away?

February 28th, 2024

Before staying away from home, it’s important to check the terms and conditions of your tenancy agreement. If you will be away for longer than your tenancy agreement allows for, please do let us know. Not only is it a breach of your tenancy not to tell us, but it could cause wider problems. For […]

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Dispensation Documents

February 23rd, 2024

Important notice to homeowners. Please read the following documents, a copy of which will have been posted to you if applicable. If you have any queries, please email 20ZA Town and Country Housing decision 2023 December 19 – Letter to Respondents with Decision Dispensation Approval Covering Letter- No Addresses  

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Estate Services Innovation Group – supporting service improvements

February 22nd, 2024

The Estate Services Innovation Group (ESIG) have been buzzing with activity. Recently, we’ve seen them dive deep into service improvements on Rosebery Estates. Customer insight: One ESIG member met with Cleanscapes, Groundscapes and Rosebery staff to review how well the cleaning and grounds maintenance work was being carried out. They looked at a range of data […]

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Rosebery Housing is a trading name of Town and Country Housing, which is a subsidiary within the Peabody Group and is a charitable Registered Society under the Co-operative and Community Benefit Societies Act 2014, registered with the Financial Conduct Authority No. 30167R. Registered office: Town and Country Housing, Monson House, Monson Way, Tunbridge Wells, Kent, TN1 1LQ. Rosebery Housing provides housing and repair services to customers in Surrey and West Sussex, supporting sustainable communities by forging strong partnerships, working closely with local customers and creating local jobs.

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