Who We Are

Our vision and mission

We are committed to making a positive difference to people’s lives by providing good quality, affordable homes.

We care about our customers, defined as anyone who touches our business in any way and at any time. Our values include a performance culture focusing on:

  • Excellence in Customer Care
  • Communication
  • Achievement
  • Respect and Diversity

Our objectives

  • Choice – to provide a range of affordable, quality homes
  • Cost – to provide excellent service at a suitable price, recognising Value for Money principles
  • Creativity – to bring added value to the communities where we work
  • People – to develop our people to achieve our and their potential
  • Communications – to develop clear and concise communications

Value for Money

Value for Money (VfM) means managing our resources economically, efficiently and effectively to provide quality services and homes – put simply it is business efficiency. We measure VfM in the context of meeting our objectives.

We aim to fulfil our objectives by implementing the strategic direction outlined in our Corporate Plan with each reflecting our vision ‘To make a positive difference’.

VfM is embedded in all that we do. We evidence savings and staff are encouraged to challenge established ways of working to inspire savings.

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How we are Regulated

The Regulator of Social Housing is responsible for regulating social housing. If you’d like to know more about how the Regulator of Social Housing operates, please visit their website.

Rosebery Housing Association Limited is a charitable registered society under the Co-operative and Community Benefit Societies Act 2014 Registered No. 27671R. Registered Provider LH4026. Rosebery Housing Association is a subsidiary of Catalyst Housing Limited.
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