You said… We did – ASB

News: May 2022

You said… We did – ASB

May 31st, 2022

You were unhappy with the time taken to resolve instances of anti-social behaviour (ASB). We have appointed a dedicated ASB Enforcement Officer and we have updated our IT systems to improve our recording and monitoring of reports. We are reviewing our ASB policy and process, to provide clarity on our service and to improve responses. […]

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The Importance of Fire Doors

May 26th, 2022

What are fire doors? Fire doors act as a barrier to fire and toxic smoke. They help to stop a fire from spreading through a structure, they limit the extent of damage and they allow for evacuation, stay-put and safe access for emergency services. Fire and smoke doors can be found on stairwells, corridors and […]

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You said… We did

May 23rd, 2022

You were unhappy with the standard and frequency of cleaning services in communal areas. Our Virtual Scrutiny Panel undertook a review of our Estate Services and made several recommendations. Looking to improve these services, we are re-procuring the contract for communal cleaning and grounds maintenance and we are acting on feedback, along with suggestions from […]

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Confidence boost

May 23rd, 2022

We have a quick, helpful tip. A person’s body language is influenced by their confidence. When an athlete wins a race, they often display a V-shaped victory posture but when someone cries, they often ‘curl up into a ball.’ Our bodies react to hormones released. But did you know that our hormones are also affected by […]

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Citizens Advice Report

May 19th, 2022

Epsom Citizens Advice have sent across their annual review. It reflects on the support they have provided to Rosebery residents during the financial year 2021/22. Citizens Advice is important to us; they help us, they offer free, impartial advice and they are available to anyone. Rosebery funds two specialist advisors at Epsom Citizens Advice. They […]

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Rosebery Housing Association Limited is a charitable registered society under the Co-operative and Community Benefit Societies Act 2014 Registered No. 27671R. Registered Provider LH4026. Rosebery Housing Association is a subsidiary of Catalyst Housing Limited.
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