- My Home
- My Neighbourhood
- Help & Support
- Find a Home
- Compliments & Complaints
- Get Involved
Flytipping is the abandoment of rubbish and waste – most often in fields, on pavements and on private land. It can range from small items (black refuse bags of household rubbish, garden waste) to large bulky items (old sofas, televisions, building material). Offenders can be fined or imprisoned for flytipping.
You can also contact your local Environmental Health office to report flytipping on non-Rosebery land. For Epsom and Ewell residents, please visit the local council page
No – all communal areas and shared areas must be kept free of items as they pose a serious fire risk. This includes plants, bikes, prams, mobility scooters and refuse bags. If we see any items left in communal areas, we will leave a calling card to say that we have spotted the items. You will then have seven days to remove the item from the date on the card. If items are NOT removed within seven days, we will collect them. If the item/s are not collected within 14 days, they will be disposed of by Rosebery. The cost of the removal will then be charged to you (recharge). For more information, please download our Fire safety in Communal Areas leaflet below:[Download not found]
If you have unwanted furniture in good condition, you can arrange for your furniture to be donated to the Epsom & Ewell Foodbank Furniture scheme. They can arrange for a FREE collection of items and your unwanted furniture will help a person in need. To contact the Foodbank, please email firstname.lastname@example.org or call 0208 786 8221.
If your items cannot be recycled, some councils do offer collection of bulky waste items for a fee.
Visit your local council’s website to find out how to arrange a collection.
The cleaning of our communal areas is managed by Cleanscapes and our gardening services are carried out by grounds maintenance contractor, Groundscapes.
You can report the tree to our Estate Services Officer through your Rosebery App, or message us through your My Rosebery account, or give us a call. We will arrange for an inspection of the tree and it will be assesed to see if further work is required. Once the inspection has been completed, you will be written to with the findings and details of further action if necessary.
Your local council is responsible for waste collection in your area. Each council will have a waste and recycling collection scheme. To check when your set collection days are, please visit your local council website.
Most fences are a residents responsibility, however, we recommend you check your tenancy agreement. If in doubt, please get in touch.