Contact Us


There are lots of different ways in which you can get in contact with us. The quickest ways to get in touch are through our digital communication channels:


You can email or fill in the contact form below:

Online form

We would love to hear from you! Please fill out this form and we will get in touch with you shortly.



We can also be contacted via our Rosebery Residents Facebook group, of which all residents can apply to join. Login with your Facebook profile at then type Rosebery Residents Group in the top search bar. Click the ‘Join Group’ green button to request to join the group.

Join Facebook Group

Office appointments

Please note, if you’d like a face-to-face appointment, please contact us to arrange a pre-arranged time. Directions to our office can be found our map below:



Need to report a repair or contact us about an existing repair? Please email or call 0800 096 0395.

Report a Repair page

Live chat

You can talk to us via live chat every Monday to Friday 10am-4pm. Click on the pink ‘Online’ button on the bottom right hand corner to start a new chat conversation.


Our phone line is open from Monday to Friday 9am-5pm.

01372 814 000
0800 068 7664 (freephone)


Please send all correspondence to:

Rosebery Housing Association
Third Floor
Newplan House
41 East Street
KT17 1BL

Rosebery Housing Association Limited is a charitable registered society under the Co-operative and Community Benefit Societies Act 2014. Registered No. IP27671R. Registered Provider LH4026.