My Rent

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As a Rosebery resident, it is your responsibility to pay your rent and service charges on time. You can view your rent statement at any time by visiting your My Rosebery account.

Struggling to pay your rent? Contact the Income Team via email to discuss your options. If you do not keep up with your rent payments, you could lose your home.

To pay your rent, please use one of the following options:

  • Pay by Direct Debit

    One of the best ways to pay your rent is by Direct Debit, where your rent can be automatically taken from your bank account.

    You can download a Direct Debit form below and email to rent@rosebery.org.uk

    Direct Debit Form

    You will need to include your tenancy reference number on the Direct Debit form. Your tenancy reference number (normally four letters of your surname and four digits e.g. TEST0001) can be found on your rent statement, any letters from Rosebery or online via your My Rosebery account.

  • Pay Online

    To pay your rent online, visit the Allpay website. You’ll need your 19 digital Rosebery Rent Payment Card to make a payment.

    Allpay website

  • Pay by Internet Banking or Standing Order

    You can pay Rosebery directly through internet banking or by standing order using the below details:

    Account Number: 66266750
    Sort Code: 60-08-01

    You will need to include your tenancy reference number in the reference number for the transaction. Your tenancy reference number (normally four letters of your surname and four digits e.g. TEST0001) can be found on your rent statement, any letters from Rosebery or online via your My Rosebery account.

  • Pay by App

    You can download the Allpay app for Apple or Android devices. Click the links below to download:

    Download Allpay for Android

    Download Allpay for Apple

    You will need your 19 digit Allpay number found on your Rosebery rent card and a debit/credit card to make a payment.

     

  • Pay by Phone or Text

    You can call the Allpay automated payment service on 0844 557 8321 to make a rent payment over the phone. To pay by text, register for TextPay by clicking on the button below.

    Register

     

  • PayPoint

    Pay by cash at any designated PayPoint outlet or Post Office branch with your Rosebery Rent Card.

    You can also search and find all the different PayPoint and Post Office outlets in the country that you can make rent payments by visiting the Paypoint Outlets page or Post Office branch finder.

    If you need a new Rosebery rent card, please contact our Customer Experience Team via email on customerexperience@rosebery.org.uk or talk to us via live chat.

Rosebery Housing Association Limited is a charitable registered society under the Co-operative and Community Benefit Societies Act 2014. Registered No. IP27671R. Registered Provider LH4026.