Manage your
home with ease
Our resident portal, My Rosebery, is super simple to
use and allows you to view your statements, make a
payment, update your information, message us,
report any repairs and more!
.
We are committed to making a positive difference to people’s lives
by providing good quality, affordable homes.
Budgeting and
benefits calculator
Many of us are struggling with the rising costs of fuel and food and the cost of living generally. To help, we are launching a free Budgeting and Benefits Calculator.
The budgeting tool can help you to review your spending and see where you may be able to make savings. The benefit calculator can help you to check if you have any entitlement to benefit support depending on your circumstances and where to claim.
A Shared
Commitment
We’ve created a short video message to reach out
to all our residents. It reinforces our vision to make
a positive difference to people’s lives, it talks about
our commitment to you and sets out what we see
as our ‘shared commitment’.
Have your say
Take part in Rosebery Voice
Rosebery Voice is an interactive, engaging and
informal way for all Rosebery residents to make
their voices heard.
Acting on your views, Rosebery Voice works to
make positive changes in the way we operate.
It allows residents to take a leading role in helping
us to develop and co-design services to meet your
expectations.
Latest news
Gas Safety Week 2024 – every check counts!
It’s Gas Safety Week between 9-15 September 2024, and this year’s theme is ‘Checking – every check counts’, which emphasises the importance of regular gas checks. Why is it important to do regular gas safety checks? If your gas appliance or pipework is faulty, in extreme cases it can cause carbon monoxide poisoning and fires, […]
New brand for Rosebery Housing
It’s now more than 17 months since Rosebery Housing Association merged with Town & Country Housing (TCH). During that time there’s been a huge amount of work taking place to create a stronger, more robust organisation that brings together the best from both areas of the business. Since the merger we are on course to […]
Damp and Mould Repair Services
Damp and Mould Repair Services The Resident Scrutiny Panel members are currently deep-diving into the damp and mould repair services. Here’s what they’ve covered so far: Staff Insights: Interviews with both technical and non-technical staff to understand internal processes. Resident Feedback: Analysis of tenant satisfaction surveys on damp and mould issues, including data, trends, and […]
Migration to Universal Credit from Legacy Benefits
Are you receiving any of the following benefits? Housing Benefit, income-related Employment and Support Allowance (ESA), income-based Jobseeker’s Allowance (JSA), Child Tax Credits (CTC), Working Tax Credits (WTC) and Income Support You will soon receive a notice from DWP about migrating your benefits on to Universal Credit. Please contact us or your local Citizens Advice immediately when you receive this notice […]
Town and Country Housing is a housing association based in Tunbridge Wells, Kent, with 10,000
homes spread across 15 local authority areas in Kent and Sussex.
It is a not-for-profit registered provider of social housing and is part of the Peabody Group.
Find out more about Town and Country Housing by following this link to their website www.tchg.org.uk
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