Manage your
home with ease

Our resident portal, My Rosebery, is super simple to
use and allows you to view your statements, make a
payment, update your information, message us,
report any repairs and more!
.

We are committed to making a positive difference to people’s lives
by providing good quality, affordable homes.

Budgeting and
benefits calculator

Many of us are struggling with the rising costs of fuel and food and the cost of living generally. To help, we are launching a free Budgeting and Benefits Calculator.

The budgeting tool can help you to review your spending and see where you may be able to make savings. The benefit calculator can help you to check if you have any entitlement to benefit support depending on your circumstances and where to claim.

A Shared
Commitment

We’ve created a short video message to reach out
to all our residents. It reinforces our vision to make
a positive difference to people’s lives, it talks about
our commitment to you and sets out what we see
as our ‘shared commitment’.

Have your say

Take part in Rosebery Voice

Rosebery Voice is an interactive, engaging and
informal way for all Rosebery residents to make
their voices heard.

Acting on your views, Rosebery Voice works to
make positive changes in the way we operate.
It allows residents to take a leading role in helping
us to develop and co-design services to meet your
expectations.

Latest news

Our staff will be unavailable on Thursday 20 June as they’ll be taking part in essential training. We will be providing an emergency repair service on the day, which you can access by calling 01372 814000. You can find other ways to contact us here: Contact Us – Rosebery Housing Normal services and methods of […]

Understanding Disrepair Claims

As your landlord we are responsible for some types of repairs to your home. You can request a repair through your My Rosebery account, by mailing repairs@rosebery.org.uk or by calling 01372 814000 There may be times where repairs take longer than you’d expect, or there maybe something that you’re not happy with. If this happens […]

Carers Week

It’s Carers Week between 10-16 June 2024, an annual awareness campaign which aims to increase visibility for carers in the UK. This year the theme is ‘Putting Carers on the Map’, highlighting the contributions that carers across the UK make, and ensuring their voices are heard. You can find out more about the campaign on […]

Our approach to items left in communal areas

As well as being at risk of being stolen, items stored in communal areas also increase the risk of a fire occurring. To help reduce fire risks, we will remove items found in communal areas. Our approach explained. Where items appear to be rubbish or are highly flammable (such as petrol or paint), we will […]

Town and Country Housing is a housing association based in Tunbridge Wells, Kent, with 10,000
homes spread across 15 local authority areas in Kent and Sussex.
It is a not-for-profit registered provider of social housing and is part of the Peabody Group.
Find out more about Town and Country Housing by following this link to their website www.tchg.org.uk

Rosebery Housing is a trading name of Town and Country Housing, which is a subsidiary within the Peabody Group and is a charitable Registered Society under the Co-operative and Community Benefit Societies Act 2014, registered with the Financial Conduct Authority No. 30167R. Registered office: Town and Country Housing, Monson House, Monson Way, Tunbridge Wells, Kent, TN1 1LQ. Rosebery Housing provides housing and repair services to customers in Surrey and West Sussex, supporting sustainable communities by forging strong partnerships, working closely with local customers and creating local jobs.

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