News Archives - Page 2 of 16 - Rosebery Housing

Dispensation Documents

February 23rd, 2024

Important notice to homeowners. Please read the following documents, a copy of which will have been posted to you if applicable. If you have any queries, please email homeownership@rosebery.org.uk 20ZA Town and Country Housing decision 2023 December 19 – Letter to Respondents with Decision Dispensation Approval Covering Letter- No Addresses

Estate Services Innovation Group – supporting service improvements

February 22nd, 2024

The Estate Services Innovation Group (ESIG) have been buzzing with activity. Recently, we’ve seen them dive deep into service improvements on Rosebery Estates. Customer insight: One ESIG member met with Cleanscapes, Groundscapes and Rosebery staff to review how well the cleaning and grounds maintenance work was being carried out. They looked at a range of data […]

Home contents insurance

January 30th, 2024

As your landlord, Rosebery insure the building in which you live, however we do not cover your home contents and personal belongings. If there were to be a major leak, for instance, we would repair the structure of the building. However, you would need to replace any damaged items yourself, including carpets, sofas, curtains etc. […]

Money Coaching Workshops

January 25th, 2024

Money coaching is a free service designed to empower you with the knowledge, skills, tools and confidence to better manage your finances. Anyone can benefit, from seasoned budgeting experts to those struggling to get to grips with their spending. What will I learn through money coaching? You’ll receive up-to-date, expert advice on different topics that will […]

Checking on your Neighbours this Winter

January 2nd, 2024

The winter can be a challenging time for many. This winter may be especially hard, given the current cost of living crisis which may see people struggle to heat their home. As a community, it’s important that we all look out for our neighbours. So, if you’re able to, please knock on your neighbour’s door […]

Spotlight on Community Safety

January 2nd, 2024

Keeping our communities safe is something we take seriously. It’s not always an easy task but over the last few months we’ve achieved some really positive outcomes. This includes: Holding 5 community events as part of Anti-Social Behaviour (ASB) Awareness Week Evicting a resident who was causing persistent ASB and having a negative impact on […]

Christmas opening hours

December 7th, 2023

Rosebery will be shutting on Friday 22nd December at 5pm and will reopen on Tuesday 2nd January at 9am. Our repairs and gas servicing will be open for emergencies only during this time. If you need to report a repair, please call 01372 814 000 or 0333 700 1025 or 0800 0960 395 (free call […]

Watersedge Halloween Community Fun Day

December 4th, 2023

Rosebery worked in partnership with Communities First who are a registered charity which undertakes a range of community involvement and training activities to support local engagement within housing estates and neighbourhoods. During the October half term both organisations teamed up to host a Halloween Fun Day for children in Watersedge. The event featured face painting, […]

LEAP – Local Energy Advice Partnership

December 4th, 2023

About LEAP: LEAP is an energy and money saving service that is helping people keep warm during the colder months and reduce their energy bills without costing them any money. The service is free of charge. Advice Given to Customers: Tariff advice Fuel debt advice Smart meter advice Tips and advice on how to reduce […]

Support from our Tenancy Sustainment Officers

December 1st, 2023

Our Tenancy Sustainment Officers (TSO) Lidia, Bilal and Sophie have so far this year (since April 2023) supported customers to gain £375k in unclaimed benefits. See below how our TSO have helped residents in different situations. “I recently helped a tenant get a Housing Benefit overpayment of over £5k reduced by £4,633 and ongoing Housing […]

News: News