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It is important to know which repairs are a residents’ responsibility and which repairs we will cover.
To help cover all repairs responsibilities, please refer to our helpful pages in this section.
If you have any questions about repairs responsibilities that have not been clarified below, please contact our Repairs team through your My Rosebery account or call 0800 096 0395 (landline) or 0333 700 1025 (mobile).
If our office is closed, you can report an emergency repair by calling our numbers above. For emergency gas repairs, contact TBrown on 0800 093 9447.