Christopher Thorpe, Author at Rosebery Housing

Do you follow us on social media?

August 16th, 2022

We have three social media pages that you can follow: Twitter Facebook LinkedIn We regularly post interesting and informative updates, about the community and about our own information. Let us know what you think on our pages!

Your My Rosebery account

August 9th, 2022

Messaging us through My Rosebery is the best way to contact us. You can talk to your Income and Neighbourhood Officers directly, or our Customer Experience Team if you have a general enquiry. It is a one stop shop for everything to do with your tenancy and records with us. It is super simple to […]

Rosebery Voice – Spring 2021 survey results

July 13th, 2021

Rosebery Voice is an interactive, engaging and informal way for all Rosebery residents to make their voices heard. Acting on your views, Rosebery Voice works to make positive changes in the way we operate. It allows residents to take a leading role in helping us to develop and co-design services to meet your expectations. You […]

Epsom Foodbank reopens – how to receive support

July 12th, 2021

The Epsom Foodbank centres have now reopened. All foodbank centres will have PPE in place to protect clients and volunteers. The centre opening times and venues are: Merland Rise Church, Tadworth KT20 5JG: Tuesdays – 10am – 12pm Ruxley Church, Ewell KT19 0JG: Wednesdays – 1pm – 3pm Epsom Methodist Church KT18 5AQ: Fridays – […]

Rosebery’s resident video

July 9th, 2021

We’ve created a short video message to reach out to all our residents. It reinforces our vision to make a positive difference to people’s lives, it talks about our commitment to you and sets out what we see as our ‘shared commitment’. Take a look below!

New online courses with WEA

July 5th, 2021

The WEA have new courses available to anyone living in East Surrey. Check them out below. If you are looking for more courses and different opportunities, please see the WEA East Surrey website. Introduction to Mentoring – Taster 15/07/21 10am-12pm Book online Preparing for Zoom interviews & meetings 06/07/21 & 08/07/21 10am-12pm Book online Introduction […]

Your Home Contents Insurance

July 5th, 2021

If you are a tenant who rents, then your landlord may not cover your contents as part of the tenancy agreement. It’s a good idea to consider what a home contents insurance policy would cover you for in order to help you make an informed decision on whether you need one. Contents insurance is designed […]

Council Tax income discount

June 24th, 2021

On Thursday 1 April 2021, Council Tax Support was replaced by Council Tax Income Discount (CTID) for working age residents in Epsom & Ewell. The discount is administered by Epsom & Ewell Borough Council to reduce the amount of Council Tax charged for people who are on a low income or are unemployed. To apply […]

Our Annual Customer Complaints Report

June 18th, 2021

Our Annual Customer Complaints Report provides the key statistics about our customer complaints recorded by Rosebery from 1 April 2020 to 31 March 2021. We view complaints as an important way of capturing feedback from our customers about the services we provide. Complaints provide valuable information about how we are performing and what customers think […]

Your views are important to us!

June 16th, 2021

At Rosebery, we are keen to deliver the best possible service to our residents. To help us do this we are working with a market research company called IFF Research. IFF may contact you to ask for your feedback. They will ask questions around how you think we are doing as a landlord or about the […]

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