Planning a trip away?

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Planning a trip away?

February 28th, 2024

Before staying away from home, it’s important to check the terms and conditions of your tenancy agreement. If you will be away for longer than your tenancy agreement allows for, please do let us know. Not only is it a breach of your tenancy not to tell us, but it could cause wider problems. For […]

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Dispensation Documents

February 23rd, 2024

Important notice to homeowners. Please read the following documents, a copy of which will have been posted to you if applicable. If you have any queries, please email homeownership@rosebery.org.uk 20ZA Town and Country Housing decision 2023 December 19 – Letter to Respondents with Decision Dispensation Approval Covering Letter- No Addresses  

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Estate Services Innovation Group – supporting service improvements

February 22nd, 2024

The Estate Services Innovation Group (ESIG) have been buzzing with activity. Recently, we’ve seen them dive deep into service improvements on Rosebery Estates. Customer insight: One ESIG member met with Cleanscapes, Groundscapes and Rosebery staff to review how well the cleaning and grounds maintenance work was being carried out. They looked at a range of data […]

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Home contents insurance

January 30th, 2024

As your landlord, Rosebery insure the building in which you live, however we do not cover your home contents and personal belongings. If there were to be a major leak, for instance, we would repair the structure of the building. However, you would need to replace any damaged items yourself, including carpets, sofas, curtains etc. […]

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Money Coaching Workshops

January 25th, 2024

Money coaching is a free service designed to empower you with the knowledge, skills, tools and confidence to better manage your finances. Anyone can benefit, from seasoned budgeting experts to those struggling to get to grips with their spending. What will I learn through money coaching? You’ll receive up-to-date, expert advice on different topics that will […]

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Spotlight on Community Safety

January 2nd, 2024

Keeping our communities safe is something we take seriously. It’s not always an easy task but over the last few months we’ve achieved some really positive outcomes. This includes: Holding 5 community events as part of Anti-Social Behaviour (ASB) Awareness Week Evicting a resident who was causing persistent ASB and having a negative impact on […]

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Rosebery Housing is a trading name of Town and Country Housing, which is a subsidiary within the Peabody Group and is a charitable Registered Society under the Co-operative and Community Benefit Societies Act 2014, registered with the Financial Conduct Authority No. 30167R. Registered office: Town and Country Housing, Monson House, Monson Way, Tunbridge Wells, Kent, TN1 1LQ. Rosebery Housing provides housing and repair services to customers in Surrey and West Sussex, supporting sustainable communities by forging strong partnerships, working closely with local customers and creating local jobs.

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