Taking part in the survey is completely voluntary, but we do encourage you to give us your feedback so that we can use the results to improve the services that we provide.
The responses from the survey will not be shared with any other organisation or used for marketing purposes. The responses are treated in the strictest of confidence and responses will be treated anonymously.
Why do we want your feedback?
We want to improve the services we provide to all our service users. We want to get sight of the things we get wrong and do more of the things we get right.
Who is IFF Research?
IFF Research is a member of the Market Research Society, so they are bound under a strict code of conduct. IFF won’t ever ask for financial information or try to sell anything.
Further information about the company can be found by visiting their website; http://www.iffresearch.com
