How to receive the Government’s £400 energy rebate

Beginning in October, the Government will be offering 28 million households grants of up to £400 in the form of energy bill discounts to “take the sting” out of rising energy costs.

In October and November, customers will receive a £66 discount on their bills, followed by £67 per month from December to March 2023. The rebate does not need to be repaid.

The vast majority of homes will automatically receive their rebates. The amount will be deducted from direct debit customers’ bills, while “smart” prepayment customers will receive credit on their devices. However, bill payers with older prepayment devices are required to file a claim with their provider. These customers will instead receive a voucher redeemable for a device top up.

Please contact our Tenancy Sustainment Officers on 01372 814 000 or email if you are struggling to pay your rent or bills.
To find out more on energy relief please visit:

Rosebery Housing is a trading name of Town and Country Housing, which is a subsidiary within the Peabody Group and is a charitable Registered Society under the Co-operative and Community Benefit Societies Act 2014, registered with the Financial Conduct Authority No. 30167R. Registered office: Town and Country Housing, Monson House, Monson Way, Tunbridge Wells, Kent, TN1 1LQ. Rosebery Housing provides housing and repair services to customers in Surrey and West Sussex, supporting sustainable communities by forging strong partnerships, working closely with local customers and creating local jobs.

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