Service Innovation Group

We have formed several Service Innovation Groups to improve the delivery of our customer services.

These groups help us to understand our residents’ needs, their views and perceptions of our services. Your feedback will help us improve our services, generate new ideas and boost customer satisfaction levels.

Participants will receive Service Innovation Group training and a £20 gift voucher as a thank you for taking part.

If you’re interested, email Theo Scott at

Rosebery Housing is a trading name of Town and Country Housing, which is a subsidiary within the Peabody Group and is a charitable Registered Society under the Co-operative and Community Benefit Societies Act 2014, registered with the Financial Conduct Authority No. 30167R. Registered office: Town and Country Housing, Monson House, Monson Way, Tunbridge Wells, Kent, TN1 1LQ. Rosebery Housing provides housing and repair services to customers in Surrey and West Sussex, supporting sustainable communities by forging strong partnerships, working closely with local customers and creating local jobs.

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