Messaging us through My Rosebery is the best way to contact us during this time. You can talk to your Income and Neighbourhood Officers directly, or our Customer Experience Team if you have a general enquiry.
My Rosebery is a one stop shop for everything to do with your tenancy and records with us. It is super simple to access and allows you to view your statements, make a payment, update your information, message us and report any repairs.
To log in, visit the My Rosebery login page.
To register, you will need your tenancy reference, your email address and a username and password to remember in the future.
Once you have registered, all you will need to login with is your username and password.
If you have any questions about signing up, or if you need a tenancy reference reminder, please chat to us by using the Live Chat on our website! If you would like one to one support on using your My Rosebery account, book a digital training session with our Digital Officer.
You can also use these handy guides –