Residents’ repairs responsibilities

These are the repairs responsibilities for all residents who are in General Needs homes, Temporary Accommodation and Housing for Older People.


  • Filling minor cracks or small holes (under 150mm square)
  • Door handles, locks and furniture to internal doors, adjusting doors when new flooring has been fitted
  • Fireplaces and tiles
  • Sweeping chimney and clearing flue
  • Reinstatement of banister rails and posts
  • Electric showers/mixer taps/shower heads
  • Extractor fan, trickle vent and air vent cleaning
  • Plugs and chains to basins and baths, toilet seats and maintaining toilets, sinks, baths and gulleys free from blockages
  • Gain entry due to lost keys and replacement lost keys or door entry fobs
  • Hinges, catches, latches and handles to kitchen doors
  • Lagging external pipes and fitting draught excluders
  • Providing batteries for smoke alarms
  • Installing and connecting cookers, washing machines, dishwashers, tumble driers and bleeding radiators
  • Internal decorations within properties and condensation works (except where there is damp and or a leak caused as a result of works carried out by Rosebery)
  • Pest control (non communal)


  • Casement stays and fasteners to window frames
  • Cracked/broken glazing to doors and windows
  • Additional door and window locks, door chains and spy holes
  • Door bells, door knockers and security chains
  • Divisional fences, gate catches, springs and hinges
  • External store locks and wooden sheds
  • Rotary driers and lines and posts to houses
  • Car hard-standings, patios and additional paths
  • Pest control (non communal)
Rosebery Housing Association Limited is a charitable registered society under the Co-operative and Community Benefit Societies Act 2014 Registered No. 27671R. Registered Provider LH4026. Rosebery Housing Association is a subsidiary of Catalyst Housing Limited.
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