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Please take the following steps to help keep you and your family safe in your home.
There is a serious risk posed by faulty appliances in the home and we are committed to minimising this risk.
Some of these faults are often detected in a specific product and may result in a national recall – this is when the brand takes back all models of a product across the country.
It’s often easy to miss official notifications of product recalls and to carry on using these appliances unaware of the potentially life-threatening risks. If you need to check if your appliance is safe, please visit the Electrical Safety First Product Recall page.
It is also important to register all your electrical appliances when you purchase them. This makes it easier for manufacturers to contact you if they need to issue a product recall.
The danger of faulty tumble dryers, fridges and washing machines remains very significant and we encourage you to stay alert to any potential faults and to respond to product recalls.
To find out more about electrical safety in your home, check out the Electrical Safety First website.
If you can’t find out why the alarm has gone off, contact our Rosebery Repairs team. Never disconnect the alarm as this will put you and your family at risk.
Use the nozzle of your vacuum cleaner to get rid of any dust from the vents.
Communal areas are hallways, entrances and stairs that are shared by more than one property. They are escape routes and must always be kept clear.