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News: News

Rosebery Repairs turns 3!

May 23rd, 2019

Our in house repairs service, Rosebery Repairs, turns three years old today! We launched Rosebery Repairs in May 2016, and since then we have always received over 95% of resident satisfaction. Our Rosebery Repairs team consists of our Repairs Manager, Repairs Supervisor, Building Maintenance Surveyor, two Customer Experience Officers and five Repairs Operatives. Here are […]

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Community News Spring 2019

May 15th, 2019

We have recently published our Spring 2019 Community Newsletter. You will have either received this by post or email. This edition focuses on Ground Maintenance and Cleaning. If you have any questions about the newsletter, please talk to us on Live Chat! For all of our other publications and newsletters, take a look at our […]

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My Rosebery portal success

May 9th, 2019

The new My Rosebery tenant portal has been over a year in the making, and is now live! We conducted resident testing before launching the portal, here are a few comments from their feedback: “Logging in using email address instead of tenancy number is so much easier. I have no idea of my tenancy number but […]

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Voluntas number change

April 2nd, 2019

At Rosebery we aim to deliver the highest standard of service possible to you. To ensure that this can be achieved we need to receive your views on how we are doing, to help us do this we work with an independent market research company call Voluntas. Voluntas may contact you to find out what […]

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Rosebery Housing Association Limited is a charitable registered society under the Co-operative and Community Benefit Societies Act 2014. Registered No. IP27671R. Registered Provider LH4026.