Become a Mystery Shopper

Have your say and help us to improve services!

We are looking for residents to take part in mystery shopping activities to:

  • Carry out ‘mystery shops’ on particular areas of our services via different methods.
  • Help identify the areas that work well and where we need to improve.
  • Offer constructive feedback on your experiences.

Training is provided and, as a thank you for your time, we offer gift vouchers for every completed shop.

If you’re interested or would like more details, please contact our Customer Experience team via My Rosebery or email us.

Rosebery Housing Association Limited is a charitable registered society under the Co-operative and Community Benefit Societies Act 2014 Registered No. 27671R. Registered Provider LH4026. Rosebery Housing Association is a subsidiary of Catalyst Housing Limited.
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