Our resident portal, My Rosebery, the fastest way for you to get in touch with us. For example, you can send us a message 24/7 and when we reply, you receive a text or email letting you know about it. Also, reporting a repair though my Rosebery takes as long as making a cup of tea – and you can do it at the same time!
My Rosebery benefits:
- A one-stop shop for everything to do with your tenancy and records with us.
- Easy to use, anytime, anywhere and from any device – and it’s the quickest way to report a repair.
- You can view your statements, make a payment, update your information, message us, report repairs.
- Keep us up to date on who is living in your home.
- Receive a response to your message within five days.
- No need to wait for a call back or waiting on the phone to be transferred to the right team.
We’ve had a fantastic response from residents who have already signed up to the portal:
- “I love the flexibility of the portal, and the responses come within an efficient time frame. I think it is a good method of communication and suits people who are working full time.”
You can use your account through:
If you haven’t already signed up, then register here. You’ll need your date of birth, tenancy reference, email address and a username and password to remember in the future.
Once you have registered, all you will need to login with is your username and password.