Working in your communal areas

We sometimes hear questions from residents asking why the grass in their communal areas hasn’t been cut for a while or requesting that the windows inside be cleaned. We are working with you, providing the services needed to keep your neighbourhood and community well cared for. It’s important that we outline what our cleaning and ground maintenance operatives are hired to carry out for you.

Here is an overview of what you can expect:

Weekly Clean all entrance areas, including glass, fixtures, fittings,
outside letterboxes and porch areas.
Clean all communal rooms, including lounges, bathrooms,
toilets and laundry rooms.
Restock soap, hand towels and toilet rolls.
Dust or damp wipe handrails, balustrades, skirting boards,
window sills, appliances.
Clean cobwebs from all areas
Clean guest room after it’s been used
Spot clean gloss paintwork, walls, switches and sockets
to remove any marks
Clean lift, especially mirror, control panel and runners.
Pick up litter, sweep when needed and empty cigarette bins.
Check and replace faulty lightbulbs and report any faults.
Vacuum or sweep, then damp mop hard floors and vacuum carpet
and entrance mats.
Sweep up light debris and disinfect bins.
Every two months Clean all communal windows inside when it’s safe to do so.
Yearly Steam clean all carpets.
Deep clean hard floors.


Grounds Maintenance
Every visit Remove all debris and leave the site neat and tidy.
All staff who visit to report any Anti-Social Behaviour, bulky waste,
fly-tipping and graffiti.
Every month Litterpick outside.
Sweep or blow all paths, parking bays and hard standings.
Try to keep all outside areas free of moss.
Cut grass and use strimmer when needed during the growing season (usually March to October).
Weed, fork and rake over all flowerbeds.
In autumn and winter Collect leaf fall and debris when needed
In May and September Remove all weeds from hardstandings and treat with weedkiller
if needed
In April and October Edge up all paths, boundaries and edges of flowerbeds by hand
Trim all hedges and prune all shrubs (unless flowering)
A two way street

As your landlord we provide the cleaning and grounds maintenance as explained above. We also expect our residents to respect their neighbourhoods, keep their communities clean and safe. Please report any issues that need attention, keep all communal areas free from personal items and dispose of rubbish correctly.

If you have any questions about this, please send us a message on your My Rosebery account!

Rosebery Housing Association Limited is a charitable registered society under the Co-operative and Community Benefit Societies Act 2014. Registered No. IP27671R. Registered Provider LH4026.
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