July 28th, 2020
It’s no surprise that seven in 10 (69%) parents feel this year’s summer holidays will be harder to plan than usual (according to research by the campaign group Smart Energy GB). But to help on the money side, if you know where to look, there are tons of no-cost ways to create special memories. Bean a […]
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July 23rd, 2020
We sometimes hear questions from residents asking why the grass in their communal areas hasn’t been cut for a while or requesting that the windows inside be cleaned. We are working with you, providing the services needed to keep your neighbourhood and community well cared for. It’s important that we outline what our cleaning and […]
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July 20th, 2020
We care about your safety. That is why over the last 12 months, we installed 550 fire doors to our properties and we are planning to install 500 more over the coming months. Please ensure you are aware of the upkeep required. The new fire door and frame set fitted to your home are designed […]
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July 14th, 2020
Every quarter we publish a report about the complaints we have received, this provides an overview of how they have been handled and compliments received. Rosebery provides a service for making complaints to: give dissatisfied customers a mechanism for seeking redress collect feedback to enable Rosebery to review its performance and continuously improve services Feedback […]
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July 6th, 2020
We have published some handy FAQs for our residents who may be experiencing lost or reduced income during the Coronavirus crisis. Please see below: Q: I am worried about paying my rent because of the Coronavirus pandemic; what can I do? Rosebery understands you may be anxious during this very unsettling period and we want […]
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July 2nd, 2020
Following changes to government guidelines, we are allowing Mutual Exchange applications from Monday 6 July 2020. Please be aware, you can only apply to mutually exchange in to a property that is suitable for your needs and room allocation, according to our allocations policy (link to policy below). This means that you will not be […]
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