Our Virtual Scrutiny Panel (VSP) plays an important role in ensuring that residents’ views are heard to challenge our performance and work with us to test Rosebery’s service on behalf of residents, so we can offer improvements and increase satisfaction.
In May the VSP reported their findings and recommendations to Rosebery’s Board following their investigation of our anti-social behaviour service. Read a summary of their report below, which was approved by the Board.VSP Report - Anti-social behaviour May2020
Help make a difference!
If you are interested to learn more about the Virtual Scrutiny Panel or like to know how you can get involved, please get in touch with the Customer Experience Team.