Free online courses with the WEA

News: June 2020

Free online courses with the WEA

June 22nd, 2020

The WEA is running a series of FREE online courses (via Zoom) in partnership with East Surrey College for residents in the East Surrey area, covering Mole Valley, Reigate & Banstead, Tandridge and Epsom & Ewell. There are a range of courses to choose from including supporting your child, finding employment, and supporting physical and […]

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Smarter Working Live awards – finalists

June 17th, 2020

Ran by GovNewsDirect, the Smarter Working Live awards celebrate outstanding public sector digital transformation. We are so excited to announce that we are finalists! We have been shortlisted in two categories – Places – Best use of a solution Technology – Unified Communications We submitted our ‘Self Service Portals’ project (My Rosebery and Contractor Portal) into […]

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Our commitment to equality, diversity and antidiscrimination

June 12th, 2020

We support Black Lives Matter in peaceful protest At Rosebery, one of our core values is ‘Respect and Diversity’. Our Board, Executive and staff believe that our strengths are not only in our similarities but in our differences, providing equality of opportunity, ensuring that individuals, groups and communities are valued and that differences are embraced. […]

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Anti-Social Behaviour investigation

June 11th, 2020

Our Virtual Scrutiny Panel (VSP) plays an important role in ensuring that residents’ views are heard to challenge our performance and work with us to test Rosebery’s service on behalf of residents, so we can offer improvements and increase satisfaction. In May the VSP reported their findings and recommendations to Rosebery’s Board following their investigation […]

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Harry’s Pledge: Social housing’s commitment to carers

June 9th, 2020

Rosebery Housing Association is proud to get behind Harry’s Pledge, a united national commitment to support, recognise and champion carers. Across the country social housing providers like us are looking to commit to four pledges: Being supportive employers to people that have caring responsibilities. Making offices and community spaces as accessible as possible. Building more […]

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Our 2019/20 Complaints Report

June 4th, 2020

Rosebery views complaints as an important way of capturing feedback from our customers about the services we provide. Complaints let us know when we have got something wrong and allows us to work with customers to put things right and learn important lessons from feedback to improve our service offer. When a complaint is raised, […]

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My Rosebery – your online account

June 4th, 2020

My Rosebery is your personal online account with everything to do with your tenancy. You can use your account for several things: Paying rent. Messaging us directly. Letting us know who lives in your home. Viewing your statements. Reporting repairs and booking appointments. Viewing your repairs history. Updating your information. Messaging your Neighbourhood and Income […]

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Rosebery Housing Association Limited is a charitable registered society under the Co-operative and Community Benefit Societies Act 2014. Registered No. IP27671R. Registered Provider LH4026.
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