June 22nd, 2020
The WEA is running a series of FREE online courses (via Zoom) in partnership with East Surrey College for residents in the East Surrey area, covering Mole Valley, Reigate & Banstead, Tandridge and Epsom & Ewell. There are a range of courses to choose from including supporting your child, finding employment, and supporting physical and […]
Continue readingabout Free online courses with the WEA
June 17th, 2020
Ran by GovNewsDirect, the Smarter Working Live awards celebrate outstanding public sector digital transformation. We are so excited to announce that we are finalists! We have been shortlisted in two categories – Places – Best use of a solution Technology – Unified Communications We submitted our ‘Self Service Portals’ project (My Rosebery and Contractor Portal) into […]
Continue readingabout Smarter Working Live awards – finalists
June 15th, 2020
There is a serious risk posed by faulty appliances in the home, and we are committed to minimising this risk. Some of these faults are often detected in a specific product and may result in a national recall – this is when the brand takes back all models of a product across the country. It’s […]
Continue readingabout Electrical product recalls – are your appliances safe?
June 12th, 2020
We support Black Lives Matter in peaceful protest At Rosebery, one of our core values is ‘Respect and Diversity’. Our Board, Executive and staff believe that our strengths are not only in our similarities but in our differences, providing equality of opportunity, ensuring that individuals, groups and communities are valued and that differences are embraced. […]
Continue readingabout Our commitment to equality, diversity and antidiscrimination
June 11th, 2020
Our Virtual Scrutiny Panel (VSP) plays an important role in ensuring that residents’ views are heard to challenge our performance and work with us to test Rosebery’s service on behalf of residents, so we can offer improvements and increase satisfaction. In May the VSP reported their findings and recommendations to Rosebery’s Board following their investigation […]
Continue readingabout Anti-Social Behaviour investigation
June 9th, 2020
Rosebery Housing Association is proud to get behind Harry’s Pledge, a united national commitment to support, recognise and champion carers. Across the country social housing providers like us are looking to commit to four pledges: Being supportive employers to people that have caring responsibilities. Making offices and community spaces as accessible as possible. Building more […]
Continue readingabout Harry’s Pledge: Social housing’s commitment to carers
June 4th, 2020
Rosebery views complaints as an important way of capturing feedback from our customers about the services we provide. Complaints let us know when we have got something wrong and allows us to work with customers to put things right and learn important lessons from feedback to improve our service offer. When a complaint is raised, […]
Continue readingabout Our 2019/20 Complaints Report
June 4th, 2020
The theme for this year’s World Environment Day is ‘Celebrate Biodiversity’. The purpose of the day is to encourage awareness and action for the protection of our environment. According to the UN, the theme for World Environment Day is ‘Celebrating Biodiversity’ – a concern that is both urgent and existential. The foods we eat, the […]
Continue readingabout World Environment Day – Friday 5 June
June 4th, 2020
My Rosebery is your personal online account with everything to do with your tenancy. You can use your account for several things: Paying rent. Messaging us directly. Letting us know who lives in your home. Viewing your statements. Reporting repairs and booking appointments. Viewing your repairs history. Updating your information. Messaging your Neighbourhood and Income […]
Continue readingabout My Rosebery – your online account
June 1st, 2020
Boom Credit Union has partnered with Trading Standards and Stop Loan Sharks (SLS) to bring rewards to everyone inside Boom’s Common Bond (this is everybody who lives or works in Surrey, West Sussex and Kingston). Boom is your local not for profit Credit Union. Their sole purpose is to help people become financially included. They […]
Continue readingabout Save £15 and earn £25 from Boom!
Site built by Connect | Rosebery Housing © 2020