WhatsApp chatbot for coronavirus advice

The Government has launched a WhatsApp chatbot to provide the public with information and advice on the coronavirus.

The new free to use service aims to provide official, trustworthy and timely information and advice about coronavirus (COVID-19), and will further reduce the burden on NHS services. This will help combat the spread of coronavirus misinformation in the UK, as well as helping ensure people stay home, protect the NHS and save lives.

You can access the service by adding the number 07860 064 422 to your phone contacts and sending a WhatsApp text message reading ‘hi’.

The chatbot then replies with a list of topics about which you can obtain the latest advice and information. These are numbered from 1-9, and guidance can be accessed by sending a message composed of the corresponding number.

A set of menu options is then presented which you can choose from and then be sent relevant guidance from GOV.UK pages as well as links to GOV.UK for further information.

Rosebery Housing Association Limited is a charitable registered society under the Co-operative and Community Benefit Societies Act 2014. Registered No. IP27671R. Registered Provider LH4026.
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