Coronavirus (COVID-19)

Rosebery would like to reassure all its residents, contractors and business partners that we are continuing to work through the current coronavirus outbreak.

Our Leadership team is responding to the crisis and are taking appropriate action by implementing a series of measures to help keep everyone safe and ensure we are able to continue delivering our services as smoothly as possible.

We are adhering to the latest official guidance and are now delivering our services remotely, with no physical presence at our East Street office in Epsom. We are also advising staff to avoid face-to-face meetings and conferences, encouraging them to hold meetings by phone or video. While this crisis continues, we are now responding to emergency repairs only, to ensure that we deploy our efforts where they are needed most.

Please be assured that we are continuing to monitor the situation very closely on a daily basis. We are committed to ensuring that we maintain key services to our residents, while keeping staff and contractors safe. The interests of our people, our residents, our business partners and our communities are at the centre of everything we do and this is particularly important during these challenging times.

Should you have any questions or concerns, please contact us through our normal channels of communication, My Rosebery, live chat (on the bottom right hand-side of our website), email customerexperience@rosebery.org.uk or if your enquiry is urgent, call the Customer Experience or Repairs teams on 01372 814 000.

You can also get in touch, send feedback and join in discussions on our social media! Follow us on Facebook and Twitter.

Useful links

You can find the symptoms of coronavirus and how to avoid it on the NHS website

Use the 111 online coronavirus service if you feel you need medical help

Guidance on how the UK is affected by coronavirus (GOV.UK is updated daily and is the best source of reliable information)

Rosebery Housing Association Limited is a charitable registered society under the Co-operative and Community Benefit Societies Act 2014. Registered No. IP27671R. Registered Provider LH4026.
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