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Your new My Rosebery account

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News: May 2019

Your new My Rosebery account

May 30th, 2019

We have recently launched a new portal for you, called My Rosebery. It is a one stop shop for everything to do with your tenancy and records with us. It is super simple to access and allows you to view your statements, make a payment, update your information, message us and report any repairs. To […]

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Rosebery Repairs turns 3!

May 23rd, 2019

Our in house repairs service, Rosebery Repairs, turns three years old today! We launched Rosebery Repairs in May 2016, and since then we have always received over 95% of resident satisfaction. Our Rosebery Repairs team consists of our Repairs Manager, Repairs Supervisor, Building Maintenance Surveyor, two Customer Experience Officers and five Repairs Operatives. Here are […]

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Community News Spring 2019

May 15th, 2019

We have recently published our Spring 2019 Community Newsletter. You will have either received this by post or email. This edition focuses on Ground Maintenance and Cleaning. If you have any questions about the newsletter, please talk to us on Live Chat! For all of our other publications and newsletters, take a look at our […]

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My Rosebery portal success

May 9th, 2019

The new My Rosebery tenant portal has been over a year in the making, and is now live! We conducted resident testing before launching the portal, here are a few comments from their feedback: “Logging in using email address instead of tenancy number is so much easier. I have no idea of my tenancy number but […]

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Rosebery Housing Association Limited is a charitable registered society under the Co-operative and Community Benefit Societies Act 2014. Registered No. IP27671R. Registered Provider LH4026.