December 18th, 2018
We are planning a dedicated training and development programme by running a series of free training sessions for all residents in 2019. The range of courses on offer will give you key skills that can be put to use in all aspects of life. There will also be opportunity to make new friends by networking […]
Continue readingabout Free training for Rosebery residents!
December 13th, 2018
Our partners, Monarch Partnership, have created a handy guide to becoming more energy efficient in your home over the cold months. Energy efficiency is not only for those of us who want to save the environment, it can also really help your wallet. Regardless of your reasons, cutting back on the amount of energy you use […]
Continue readingabout Affordable warmth in your home
December 11th, 2018
Our Rosebery housing app is a great way to manage your home on the go. By downloading our free app, you’ll be able to: pay your rent online; report a repair; check your MyRosebery account; give feedback on estate services; read the latest news; check the residents handbook; and contact us. How to download our […]
Continue readingabout Download our free housing app!
December 4th, 2018
In October 2018 we carried out Mystery Shops on our Contact Centre (Customer Experience and Repair Teams). Eight local Rosebery residents volunteered to carry out anonymous shops on our front line teams. We now have the full feedback, including our Service Improvement Plan following the feedback. Here are some key points: The quality and content […]
Continue readingabout Rosebery Mystery Shoppers