If you make a claim for Universal Credit this winter and you find yourself in financial difficulties, please contact the Universal Credit helpline, as you may be eligible for a Hardship Payment.
What is a Hardship Payment?
A Hardship Payment is designed to help those in need and includes if;
- You cannot cover your basic and immediate needs for yourself or for dependents (i.e. food, heating, rent).
- You have tried to seek help from other alternative sources, such as charities, and do not have any means of support.
Who can get Hardship Payments?
- If you are 18 or over and are sanctioned (or your partner) and
- For ‘low level sanctions only’ you and your partner if you are claiming jointly have met compliance conditions set by the DWP, for example: you have now taken part in a work-focused interview or have agreed to attend training.
- Your Universal Credit has been reduced because of a benefit offence
How can I make a claim for a Hardship Payment?
To make a claim, please contact the Universal Credit helpline on 0345 600 0723 or your local Jobcentre Plus office.
You will need to complete a hardship application pack for the DWP. Please note that hardship payments are repayable.