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Changes to Water Charges


The way you currently pay for your water and sewerage services in the future is changing. At present, Sutton and East Surrey Water and/or Thames Water provide you with your water and sewerage charges, which is then recharged to you via your Rosebery rent account. From 1st April 2018, we will no longer include water and sewerage services as part of your rent account. Instead, Sutton and East Surrey Water and/or Thames Water will send you a separate bill, and you will pay them directly for this service. Please note this is only for your water and sewerage charges service.

To read our FAQs about the proposed changes, please visit our FAQ page below:

Changes to Water Charges

If you have any questions about this change, please contact our Customer Experience Team via email, through our Contact page or via live chat.

Rosebery Housing Association Limited is a charitable registered society under the Co-operative and Community Benefit Societies Act 2014. Registered No. IP27671R. Registered Provider LH4026.