Ways To Pay Your Rent

There are many different options to help you pay your rent on time:

Online Payment

AllPay

AllPay - The easiest way to pay your rent is online by visiting the Allpay website here. You'll need your Rosebery Rent Payment Card to do this. You can also download the FREE AllPay App to help pay your rent on a mobile device.

Download the AllPay app for Android devices      

Download the AllPay app for Apple devices

                                                          

Direct Debit

direct debit

 

Direct Debit – set up a direct debit by filling out our Rosebery Direct Debit form and returning via email  or over the phone by calling us on 01372 814000.

Internet Banking

Internet Banking

Internet Banking - pay using Account Number 66266750 and Sort Code 
60-08-01 (you’ll need your tenancy reference number for this)

Pay By Phone

phone

Pay By Phone – call us on 01372 814000 and press 1 to pay over the phone using the Allpay automated payment service. You will need your 19 digit rent card to pay. Alternatively, you can call 0844 557 8321.

PayPoint

PayPoint         Post Office

Paypoint and Post Office – pay by cash at any cash point, designated PayPoint outlet or Post Office branch with your Rosebery Rent Card. You can also search and find all the different PayPoint and Post Office outlets in the country that you can make rent payments by visiting the Paypoint Outlets page or Post Office branch finder.

TextPay

textpay

Text pay register here for this service (texts will be charged at standard rate)

 

What Does My Rent Cover?

The rent that you pay covers the cost of building, maintaining, repairing, improving and managing your homes. It also pays for the running costs for our business.


Rent is set at a level that’s affordable to people on low incomes. This means that your rent is less than those charged by private landlords in the local area. Rent is based on the size, condition and location of each property. 
Find out how we set your rent


It's important that we ensure that our tenancies are sustainable and that our residents are able to live in a home that is suitable for their needs, with housing costs set at an affordable level. At the same time, we need to be financially viable so that we can carry out our legal and social responsibilities as your landlord. If you'd like to find out more about how we manage this role, read our Income Management Policy    


If you live in a home with shared gardens, grounds, entrances or communal areas, we're responsible for looking after these areas. To enable us to do this, you will also need to pay a service charge each year. Read more about Service Charges
 

Difficulty In Paying Your Rent?

If you're finding it difficult to pay your rent, it's important that you get in touch with us straight away so the debt doesn't build up. Read about the support we can offer and if you have any financial questions, please contact the Income Team.