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Mystery Shopping

Details

Are you getting a great customer service from us??

We run Mystery Shopping exercises to check that we're giving you the best service we can every time.

As a mystery shopper, you'll be able to mystery shop us from the comfort of your own home. You'll be able to test our services by calling us, writing to us, sending us an email and using our website services.  We'll design a Mystery shopping exercise that suits you and the time you have available.  You'll be given a a monitoring sheet to fill in and send back to us which we'll use to make improvements to our services.

Its a great way for you to really test our services and have your say about the things we could improve.  We'll even reward you with Opportunity Store points when you sent us back your feedback.

 

What happens next…

By selecting this opportunity, we'll be able to contact you to let you know when our next round of Mystery Shopping will be taking place so that you can join in. 

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Our Resident Support Live Chat is currently closed. If your enquiry is urgent, please call 01372 814000.

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Product of the month

Join our Team of Mystery Shoppers and receive an extra 500 bonus points! 

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