About Us

Our Vision & Mission

Rosebery’s vision is to make a positive difference to people's lives by providing good quality, affordable homes and services in places where people choose to live.

Our Values

We care about our customers - defined as anyone who touches the business in any way and at any time. Our values include a performance culture focussing on:

• Excellence in Customer Service - we will listen and positively include customers in the design of some features of their homes, having a direct say in shaping services and ensuring choice where achievable at a price that is compared and good value
• Communication - we will communicate effectively and positively, creating credibility and trust
• Achievement - we will set ourselves challenging targets, compare ourselves with others and continually improve our individual skills and collective performance
• Respect and Diversity - we believe in equality of opportunity, ensuring individuals, groups and communities are valued and that differences are embraced

Our Key Objectives

• Choice - to provide a range of affordable, quality homes and services ensuring choice where possible
• Cost - to provide excellent customer service at a price which is good value
• Creativity - to bring added value to the communities where we work

About Rosebery

Rosebery was formed in 1994 with the transfer of local authority housing stock from Epsom and Ewell Borough Council. We’re a registered provider with the Tenant Services Authority LH4026 and a registered charity 27671R.

We have approximately 2,500 properties in our care, predominantly in Epsom and Ewell, with some homes in Crawley, Guildford, Mole Valley, Reigate & Banstead, Tandridge and Runnymede. Our portfolio ranges from one bedroom flats to four bedroom family homes, including four sheltered housing schemes for the elderly. We also have leasehold properties, low cost home ownership and temporary housing.

The scope of our programme includes the delivery of neighbourhood services, shelter for the vulnerable, help for first time buyers, support for key workers, action on anti-social behaviour and providing training in the community.