Rosebery recognises that the environment in which it operates, both as a social housing customer centric service provider, and that of a long term investment business, means that a 3 year Business Plan will better enable the organisation to respond to the ever changing external environment.
The Plan is our tool for understanding and monitoring our route map to achieve the vision laid down within the Business plan and to ensure effective governance and delivery of our Business objectives.
“Rosebery 2010” continues to drive the vision of the organisation through 6 key over arching themes: Bigger, Leading in Expertise, Working in New Ways, Communicating, Robust and Investing in Staff. These words and their meanings to the Business and our customers underpin the business planning methodology. The plan sets out the nine key objectives which help to deliver the 2010 themes and the objectives shape our work for the next 3 years. The objectives have been set within the context of the external operating environment. The Business Plan highlights specific priorities and targets for the next 2 years. The detailed action plans for delivery of these priorities and targets are reflected through the Excellence Delivery Plan (EDP), Service Improvement Plans (SIP’s) and at operational level, Team Plans - alongside a range of action plans; project or strategy specific. The financial summary shows the strength of the Association and analyses sensitivity to specific scenarios. With our strong commitment to continuing improvement, we believe we are well placed to embrace the challenges of customers and stakeholders changing expectations.