Pay online here




Rosebery Housing Association,
Rutland House,
57-59 South Street,
Epsom, Surrey KT18 7PR.

01372 814 000
0800 068 7664 free phone

Click here for directions to Rosebery

Links
 
Mission Statement
Annual Report
Business Plan
Streets Ahead
Diversity Strategy
Board Members
Audit Commission Inspection

To download our Business Plan please click here.

Rosebery recognises that the environment in which it operates, both as a social housing customer centric service provider, and that of a long term investment business, means that a 3 year Business Plan will better enable the organisation to respond to the ever changing external environment.  

The Plan is our tool for understanding and monitoring our route map to achieve the vision laid down within the Business plan and to ensure effective governance and delivery of our Business objectives.

“Rosebery 2010” continues to drive the vision of the organisation through 6 key over arching themes: Bigger, Leading in Expertise, Working in New Ways, Communicating, Robust and Investing in Staff.  These words and their meanings to the Business and our customers underpin the business planning methodology. The plan sets out the nine key objectives which help to deliver the 2010 themes and the objectives shape our work for the next 3 years.  The objectives have been set within the context of the external operating environment.  The Business Plan highlights specific priorities and targets for the next 2 years.  The detailed action plans for delivery of these priorities and targets are reflected through the Excellence Delivery Plan (EDP), Service Improvement Plans (SIP’s) and at operational level, Team Plans - alongside a range of action plans; project or strategy specific.  The financial summary shows the strength of the Association and analyses sensitivity to specific scenarios.  With our strong commitment to continuing improvement, we believe we are well placed to embrace the challenges of customers and stakeholders changing expectations.

 

 

Home page Back to Top
Rosebery Housing Association telephone: 01372 814000
   mailto:customerservices@rosebery.org.uk